Call Centre Services

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Call Centre Services

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Call centre service are provided to their clients in support of their marketing campaigns, new product launches and customer service requirements.

This call centre service can be used on a one off contract basis by any business or company that is in need of an inbound calling or outbound calling service.

Call Centre Services

Typically the Assist Marketing call centre service provides clients with the following services.

  • Inbound Response Handling
  • Outbound Telemarketing and Telesales Campaigns
  • Appointment Setting
  • Follow Up calling
  • Reactivating existing but dormant clients
  • Credit Card Payments
  • Database Building
  • Overflow and Out-of-Hours Call Handling.
  • Virtual reception support
  • Customer service provision
  • Information & brochure request lines
  • Email & web contact handling
  • Ordering and payment lines

How does it work

Assist Marketing can supply call centre support to one-off campaigns, including new product launches, market analysis and even product recalls.
Clients use Assist Marketing as a call and email handling partner when they experience bursts of activity such as at certain times of the day or to help manage seasonal trends such as Christmas or Summer rushes. Overflowing your peak traffic enables your callers to get a rapid response and reduces the chance of hang ups.

All of the Assist Marketing call centre services can be modified to suit your requirements, give us call or fill in our contact form and one of our friendly sales team will be in touch to discuss how we can help with your call centre needs.

Advantages of Outsourcing you call centre requirements

The Assist Marketing call centre service team will work with you to grow your business by

  • generating leads, increasing sales, growing awareness and delivering excellent customer service.
  • reduce your staff needs and costs.
  • reduce your capital outlay on equipment and technology.
  • quickly react and respond to any changes in your project
  • latest sophisticated technology, including advanced call scripting

 

Marketing Services

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